Welcome to Loops & Knots
Every piece is handmade with love, and we’re here to make your experience just as warm and smooth.
Orders & Processing
- All items are handcrafted, so processing time usually takes 3–7 working days.
- During high demand or custom orders, it may take slightly longer — but we promise it’s worth the wait.
Custom Orders
- We love bringing your ideas to life!
- You can request custom colors, sizes, or designs.
- Custom orders may require extra time depending on complexity.
Shipping & Delivery
- Once your order is shipped, you’ll receive a tracking ID.
- Delivery times vary based on your location.
- Please ensure your shipping details are correct to avoid delays.
Returns & Exchanges
- Since each product is handmade, we currently do not accept returns or exchanges.
- However, if your item arrives damaged or incorrect, contact us within 48 hours with photos.
Care Instructions
To keep your crochet items beautiful:
- Hand wash gently in cold water
- Do not wring or twist
- Air dry flat
- Avoid harsh detergents
Need More Help?
We’re always happy to help
Reach out via email or social media, and we’ll get back to you as soon as possible.